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Your product list: import, export, clone and delete

Manage many products at once: find products without a picture, download your products as a CSV spreadsheet, add many products from a CSV file, and copy or delete products.

Watch it done: a short silent video with captions · 0:59. The steps below show the same thing picture by picture.

Before you start

  • Log in as the site owner.
  • Open ADMIN › eCommerce › Products.

Products without pictures

Step 1. The Products tab lists your products. Edit is on each row; Clone and Delete are under the ··· (More) button.

Step 1: The Products tab lists your products. Edit is on each row; Clone and Delete are under the ··· (More) button.

Step 2. Above the list you see how many products have no picture. Re-fetch media for products missing images looks pictures up again for them.

Step 2: Above the list you see how many products have no picture. Re-fetch media for products missing images looks pictures up again for them.

Step 3. Tick Show only products missing images to list just those; untick it to see all.

Step 3: Tick Show only products missing images to list just those; untick it to see all.

Export

Step 4. Export to CSV downloads your products as a spreadsheet file (Item ID, Model Number, Name, Price, In Stock, Created, Updated).

Step 4: Export to CSV downloads your products as a spreadsheet file (Item ID, Model Number, Name, Price, In Stock, Created, Updated).

Import from a CSV file

Step 5. Import from CSV adds many products at once from a spreadsheet saved as CSV.

Step 5: Import from CSV adds many products at once from a spreadsheet saved as CSV.

Step 6. Choose your CSV file.

Step 6: Choose your CSV file.

Step 7. Click Next.

Step 7: Click Next.

Step 8. Choose Import new products, or Update existing products.

Step 8: Choose Import new products, or Update existing products.

Step 9. Map CSV Columns: for each field, check which column of your file it comes from. Name and Price are required; columns with the same names are matched for you.

Step 9: Map CSV Columns: for each field, check which column of your file it comes from. Name and Price are required; columns with the same names are matched for you.

Step 10. Below are options: look products up by their model number to add pictures and details, use the looked-up names and descriptions, and update a matching product instead of creating a duplicate. The price from your file is always kept. Click Import.

Step 10: Below are options: look products up by their model number to add pictures and details, use the looked-up names and descriptions, and update a matching product instead of creating a duplicate. The price from your file is always kept. Click Import.

Step 11. The imported products are in the list.

Step 11: The imported products are in the list.

Clone and delete

Step 12. ··· (More), then Clone makes a copy of a product, to change with Edit.

Step 12: ··· (More), then Clone makes a copy of a product, to change with Edit.

Step 13. The copy is in the list.

Step 13: The copy is in the list.

Step 14. ··· (More), then Delete removes a product after you confirm.

Step 14: ··· (More), then Delete removes a product after you confirm.

Check it worked

Open your store in a private window and check the imported products, their prices and pictures.

Good to know

  • Before a big import, export your products first: the file shows the column names the import understands.

Related help

Shown on the 2026 version of the SoNET Web Engine. Last checked 8 November 2026. Something different on your screen? Tell us through the Contact page.