SoNET Web Engine, user support.

How-To Customize Your Website. Videos and articles.

Help Center Store

Look up a product by its model number

Save typing: give a model or part number and Lookup Product fills in the name, description, a picture, a price, the brand and more. You check and correct everything before saving.

Watch it done: a short silent video with captions · 0:48. The steps below show the same thing picture by picture.

Before you start

  • Log in as the site owner.
  • Open ADMIN › eCommerce › Products.

Look it up

Step 1. Click Add new Product.

Step 1: Click Add new Product.

Step 2. In Model Number / Part Number / Product Name, type anything that identifies the product: a manufacturer's model or part number, an Amazon ASIN, or a short description such as "Hisense A65H Series".

Step 2: In Model Number / Part Number / Product Name, type anything that identifies the product: a manufacturer's model or part number, an Amazon ASIN, or a short description such as "Hisense A65H Series".

Step 3. Leave Smart lookup and Standard lookup ticked. Tick Force refresh only to look the product up again.

Step 3: Leave Smart lookup and Standard lookup ticked. Tick Force refresh only to look the product up again.

Step 4. Click Lookup Product and wait a moment.

Step 4: Click Lookup Product and wait a moment.

Check what was filled in

Step 5. Item ID, Product Name and the description are filled in for you.

Step 5: Item ID, Product Name and the description are filled in for you.

Step 6. The description comes from the internet: read it, and change it to your own words where needed.

Step 6: The description comes from the internet: read it, and change it to your own words where needed.

Step 7. A picture, a price, the brand and often more information (here the warranty) are added too. The price is only a suggestion: set your own. Price is required.

Step 7: A picture, a price, the brand and often more information (here the warranty) are added too. The price is only a suggestion: set your own. Price is required.

Finish

Step 8. Fill in what is missing, such as Category, check everything and click Save. (In this demonstration: Cancel, nothing was saved.)

Step 8: Fill in what is missing, such as Category, check everything and click Save. (In this demonstration: Cancel, nothing was saved.)

Check it worked

Open the product in your store in a private window and check the picture, text and price.

Good to know

  • Hide in Store keeps a product out of your store without deleting it.
  • Listed Only shows the product in your store without a price or Add to Cart, for example for items you only show.

Related help

Shown on the 2026 version of the SoNET Web Engine. Last checked 9 November 2026. Something different on your screen? Tell us through the Contact page.