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Add, edit, clone and delete F.A.Q. entries

Your F.A.Q. page lists questions and answers. Each entry has a date and a text you write in the editor: here is how to add one, change it, copy it and delete it.

Watch it done: a short silent video with captions · 3:23. The steps below show the same thing picture by picture.

Before you start

  • Log in as the site owner.
  • Your F.A.Q. page may have another name in your menu (here: F.A.Q's).

Add an entry

Step 1. Open the ADMIN menu.

Step 1: Open the ADMIN menu.

Step 2. Click Manage F.A.Q's.

Step 2: Click Manage F.A.Q's.

Step 3. You see your entries with their date and the start of their text. Click Add New F.A.Q's Entry.

Step 3: You see your entries with their date and the start of their text. Click Add New F.A.Q's Entry.

Step 4. Date is today. Pick another date if you like: the settings can sort the entries by date.

Step 4: Date is today. Pick another date if you like: the settings can sort the entries by date.

Step 5. Under Description, type the question.

Step 5: Under Description, type the question.

Step 6. Select the question and click B to make it bold, so it stands out.

Step 6: Select the question and click B to make it bold, so it stands out.

Step 7. Press Enter and type the answer. You have the full editor: links, pictures, lists and more.

Step 7: Press Enter and type the answer. You have the full editor: links, pictures, lists and more.

Step 8. Click Save.

Step 8: Click Save.

What your visitors see

Step 9. The entry is in the list ("Changes Saved Successfully").

Step 9: The entry is in the list ("Changes Saved Successfully").

Step 10. Your visitors see it on your F.A.Q. page, the question with its answer.

Step 10: Your visitors see it on your F.A.Q. page, the question with its answer.

Edit and clone

Step 11. To change an entry, click Edit on its row: it opens in the same window.

Step 11: To change an entry, click Edit on its row: it opens in the same window.

Step 12. Change it and click Save, or Cancel to leave it as it was.

Step 12: Change it and click Save, or Cancel to leave it as it was.

Step 13. Clone makes a copy straight away. Edit the copy to write a similar question.

Step 13: Clone makes a copy straight away. Edit the copy to write a similar question.

Step 14. The copy is in the list.

Step 14: The copy is in the list.

Delete

Step 15. Delete removes an entry after you confirm.

Step 15: Delete removes an entry after you confirm.

Step 16. Here the second demo entry is deleted too.

Step 16: Here the second demo entry is deleted too.

Step 17. Both demo entries are gone.

Step 17: Both demo entries are gone.

Check it worked

Open your F.A.Q. page in a private window and read your new entry as a visitor.

Good to know

  • To find an entry in a long list, type a word from it in the search box and click Find F.A.Q's Entries.

Related help

Shown on the 2026 version of the SoNET Web Engine. Last checked 21 October 2026. Something different on your screen? Tell us through the Contact page.