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Add, edit, clone and delete F.A.Q. entries

Your F.A.Q. page lists questions and answers. Each entry has a date and a text you write in the editor: here is how to add one, change it, copy it and delete it.

Watch it done: a short silent video with captions · 1:03. The steps below show the same thing picture by picture.

Before you start

  • Log in as the site owner.
  • Your F.A.Q. page may have another name in your menu (here: F.A.Q's).

Add an entry

Step 1. Open the ADMIN menu.

Step 1: Open the ADMIN menu.

Step 2. Click Manage F.A.Q's.

Step 2: Click Manage F.A.Q's.

Step 3. You see your entries with their date and the start of their text. Click Add New F.A.Q's Entry.

Step 3: You see your entries with their date and the start of their text. Click Add New F.A.Q's Entry.

Step 4. Date is today. Pick another date if you like: the settings can sort the entries by date.

Step 4: Date is today. Pick another date if you like: the settings can sort the entries by date.

Step 5. Under Description, type the question.

Step 5: Under Description, type the question.

Step 6. Select the question and click B to make it bold, so it stands out.

Step 6: Select the question and click B to make it bold, so it stands out.

Step 7. Press Enter and type the answer. You have the full editor: links, pictures, lists and more.

Step 7: Press Enter and type the answer. You have the full editor: links, pictures, lists and more.

Step 8. Click Save.

Step 8: Click Save.

What your visitors see

Step 9. The entry is in the list ("Changes Saved Successfully").

Step 9: The entry is in the list ("Changes Saved Successfully").

Step 10. Your visitors see it on your F.A.Q. page, the question with its answer.

Step 10: Your visitors see it on your F.A.Q. page, the question with its answer.

Edit and clone

Step 11. To change an entry, click Edit on its row: it opens in the same window.

Step 11: To change an entry, click Edit on its row: it opens in the same window.

Step 12. Change it and click Save, or Cancel to leave it as it was.

Step 12: Change it and click Save, or Cancel to leave it as it was.

Step 13. Click ··· (More) on its row, then Clone: it makes a copy straight away. Edit the copy to write a similar question.

Step 13: Click ··· (More) on its row, then Clone: it makes a copy straight away. Edit the copy to write a similar question.

Step 14. The copy is in the list.

Step 14: The copy is in the list.

Delete

Step 15. Click ··· (More) on the row, then Delete, and confirm: the entry is removed.

Step 15: Click ··· (More) on the row, then Delete, and confirm: the entry is removed.

Step 16. Here the second demo entry is deleted too.

Step 16: Here the second demo entry is deleted too.

Step 17. Both demo entries are gone.

Step 17: Both demo entries are gone.

Check it worked

Open your F.A.Q. page in a private window and read your new entry as a visitor.

Good to know

  • To find an entry in a long list, type a word from it in the search box and click Find F.A.Q's Entries.

Related help

Shown on the 2026 version of the SoNET Web Engine. Last checked 8 November 2026. Something different on your screen? Tell us through the Contact page.