SoNET Web Engine, user support.

How-To Customize Your Website. Videos and articles.

Help Center Forms

Create a form and its fields

Make your own form: give it a name and a send button, then add the fields you need from 19 field types (text, choices, name, e-mail, phone, address, date, file upload, appointments and more) and put them in order.

Watch it done: a short silent video with captions · 1:27. The steps below show the same thing picture by picture.

Before you start

  • Log in as the site owner.

Start a new form

Step 1. Open the ADMIN menu.

Step 1: Open the ADMIN menu.

Step 2. Click Manage Contact Forms.

Step 2: Click Manage Contact Forms.

Step 3. The Forms tab lists your forms. Click Add New Contact Form.

Step 3: The Forms tab lists your forms. Click Add New Contact Form.

Name, button and settings

Step 4. Name: for you alone. It is the only field you must fill in at the top, and it is how the form is listed in Manage Contact Forms and in the page's form picker; visitors do not see it.

Step 4: Name: for you alone. It is the only field you must fill in at the top, and it is how the form is listed in Manage Contact Forms and in the page's form picker; visitors do not see it.

Step 5. Description: a short note about the form.

Step 5: Description: a short note about the form.

Step 6. Submit Button: the text on the send button.

Step 6: Submit Button: the text on the send button.

Step 7. Click the After sending tab.

Step 7: Click the After sending tab.

Step 8. Email Results to, Save Results, Lock and Live Call are set here: see Form settings.

Step 8: Email Results to, Save Results, Lock and Live Call are set here: see Form settings.

Step 9. Click the Fields tab.

Step 9: Click the Fields tab.

Add fields

Step 10. Under Fields, each button adds a field of that type at the end of the form: Single Line Text, Multiple Line Text, Multiple Choice, Drop Down, Check Boxes, First and Last Name, Address, Phone, Email, Website, Website with Create, Date, Number, Appointments, File Upload, Button Answers, Text Description, Form Break and Section Break.

Step 10: Under Fields, each button adds a field of that type at the end of the form: Single Line Text, Multiple Line Text, Multiple Choice, Drop Down, Check Boxes, First and Last Name, Address, Phone, Email, Website, Website with Create, Date, Number, Appointments, File Upload, Button Answers, Text Description, Form Break and Section Break.

Step 11. Click First and Last Name to add it.

Step 11: Click First and Last Name to add it.

Step 12. Click Email.

Step 12: Click Email.

Step 13. Click Multiple Choice.

Step 13: Click Multiple Choice.

Step 14. Every field has a Name: the question your visitors answer. Type it over the sample name.

Step 14: Every field has a Name: the question your visitors answer. Type it over the sample name.

Step 15. A choice field starts with sample choices.

Step 15: A choice field starts with sample choices.

Step 16. Select them all (Ctrl+A) and type your own choices, one per line.

Step 16: Select them all (Ctrl+A) and type your own choices, one per line.

Required, order and save

Step 17. Click Multiple Line Text for a longer answer.

Step 17: Click Multiple Line Text for a longer answer.

Step 18. Name it.

Step 18: Name it.

Step 19. Tick Required: the form cannot be sent with this field empty. Text fields also have a Hint, Default Values, a Length and a Validation Error message.

Step 19: Tick Required: the form cannot be sent with this field empty. Text fields also have a Hint, Default Values, a Length and a Validation Error message.

Step 20. The arrow at the top right of a field moves it up or down; the red cross removes it.

Step 20: The arrow at the top right of a field moves it up or down; the red cross removes it.

Step 21. Click Save.

Step 21: Click Save.

Step 22. The new form is in the list. Edit is on its row; Clone, Delete and the other actions are under the ··· (More) button.

Step 22: The new form is in the list. Edit is on its row; Clone, Delete and the other actions are under the ··· (More) button.

Check it worked

Click Preview on the form's row to look at your form.

Related help

Shown on the 2026 version of the SoNET Web Engine. Last checked 8 November 2026. Something different on your screen? Tell us through the Contact page.